Legal
Privacy Policy
Last updated: 2026-01-06
1. Overview
This Privacy Policy explains how PocketHelm (operated by Dotful Labs LLC) collects, uses, and shares information when you use our website and services.
2. Information We Collect
We collect information in three main categories:
- Account info (e.g., name, email, authentication identifiers)
- User content (e.g., prompts, messages, uploads, and other inputs you provide to the service)
- Usage & device data (e.g., pages viewed, feature usage, approximate location, browser/device info, and diagnostic logs)
3. How We Use Information
We use information to:
- Provide and operate PocketHelm
- Authenticate users and secure accounts
- Process payments and manage subscriptions
- Maintain, secure, and improve the service (including abuse prevention, troubleshooting, and customer support)
AI training note: We do not use your content to train public, general-purpose AI models unless we clearly disclose it and obtain any consent required by applicable law.
4. How We Share Information
We share information with service providers who help us run PocketHelm. Major providers may include:
- Payments: Stripe
- Authentication: Clerk
- Hosting/Infrastructure: Vercel
- Email/Business tools: Google Workspace
We may also share information if required to comply with law, enforce our terms, prevent fraud/abuse, or protect the rights and safety of PocketHelm, our users, or others.
5. Data Retention
We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the type of data and why we collected it.
6. Children
PocketHelm is intended for users 18 and older. We do not knowingly collect personal information from anyone under 18. If we learn that we have collected personal information from someone under 18, we will delete it.
7. Your Choices
You may request access, correction, or deletion of your information where applicable. You may also cancel your subscription at any time from your account settings.
8. Contact
Questions about privacy? Email privacy@pockethelm.com (or support@pockethelm.com).
Read our Terms of Service and our Disclaimer for related details.